memberplanet or campai: Group payments, giving, and chapter administration.
Groups looking for a memberplanet alternative often need to keep dues, donations, event payments, and communication connected. Parent-and-chapter arrangements add questions about access and responsibility. This report focuses on those needs and on the combined cost of subscriptions, transaction fees, and email allowances. For clubs with 1,000+ members, campai offers a stronger fit for complex operations through large-club experience, advanced features, and integrations.
campai GmbH publishes this comparison and sells one of the products being compared. It draws on product documentation, help articles, and documented campai capabilities. We did not conduct an independent hands-on test.
What matters for your shortlist
For clubs with 1,000+ members, campai is the stronger choice when detailed member records, resource bookings, and automated workflows need to work together. API access and custom extensions let you connect additional systems as requirements grow. memberplanet also combines dues, fundraising, events, and communication, including parent-and-chapter arrangements. Check that structure directly and compare platform fees, payment processing, and email allowances.
Why campai is the stronger choice for clubs with 1,000+ members.
For clubs coordinating large memberships, multiple departments, and complex workflows, campai combines experience with large organizations, advanced administration features, and integrations. Your team can automate recurring work and connect the platform to the systems your club uses.
Experience with large clubs
ALBA Berlin, a basketball club in Germany, describes working with campai since 2020. At the time of its account, the club had nearly 2,500 members and more than 150 coaches. That work brings practical experience with complex club structures.
Read ALBA Berlin’s customer storyAdvanced tools for your staff
Custom fields, roles, and access permissions help you organize responsibilities. Rules based on contact and membership data automate recurring actions, giving your staff a structured way to manage a large member base.
Explore member management and automationIntegrations and custom extensions
API access and webhooks connect other systems. Custom apps can respond to record changes or run on a schedule, supporting workflows beyond standard administration. Include configuration and any development work in your implementation plan.
Explore integrations and developer toolsMake parent and chapter responsibilities explicit
memberplanet documents parent-and-child organization structures alongside member records, directories, digital cards, and a mobile app. For a multi-group organization, identify who controls records, sends communications, and handles each payment campaign. Compare that structure with the proposed campai setup. The presence of shared contacts does not by itself establish matching chapter permissions or financial responsibilities.
Payment volume and email usage affect the comparison
memberplanet separates its subscription, platform transaction fees, and payment processing fees. Its pricing also lists email allowances and places Smart Lists on Pro and Premium. Model a normal year of dues, giving, and event registrations, then add the communication volume those activities generate. This is more useful than comparing the entry subscription without the features and transactions your group needs.
What we compared and how
We compare campai and memberplanet across 21 selected capabilities. The selection starts with documented campai features. It is not a complete inventory of either product or a basis for an overall score.
memberplanet’s core group tools are included; enterprise arrangements and its external website service need separate confirmation. Smart Lists are plan-dependent.
Define the product scope
We distinguish product editions, plans, optional modules, and external integrations. A documented feature may cost extra and may not be available on every plan.
Connect claims to evidence
For the other provider, we use the linked product pages and help articles. For campai, we also use internal product documentation. The source register labels this first-party evidence; the related public product page provides additional context.
Separate evidence from uncertainty
A check means the capability is documented. A dash means the exact workflow is only partly documented or could not be confirmed. It does not mean the feature is missing. A cross indicates documented unavailability.
We did not measure day-to-day usability, support response times, performance under load, or the quality of an actual migration. The research date reflects the recorded evidence review. Updating the report does not mean every source was checked again.
This comparison covers US use cases. Confirm US availability, contract currency, payment options, and the scope of each module in your proposal.
Coordinate group records, campaigns, and payments
The selected rows follow the work of a local group or chapter: maintain records, communicate with the right people, collect dues and donations, and run events. Package limits and parent-group permissions require their own confirmation.
Select a criterion in the table to read the explanation and its supporting sources.
| campai | memberplanet | |
|---|---|---|
| Membership and contacts | ||
| Member and group records | ||
| Shared contacts across organizations | ||
| Roles and access permissions | ||
| Digital membership cards | ||
| Saved member segments | ||
| Member experience | ||
| Native member app | ||
| Member profile self-service | ||
| Searchable member directory | ||
| Donations | ||
| Donation tracking | ||
| Dues and payments | ||
| Rule-based dues calculation | ||
| Online invoice payments | ||
| Connected online payment status | ||
| Events and resources | ||
| Built-in paid event registration | ||
| Custom event registration fields | ||
| Event attendance lists | ||
| Communication | ||
| Scheduled email campaigns | ||
| Email open and click reporting | ||
| Personalized email campaigns | ||
| Multi-page forms | ||
| Form response charts | ||
| Forms with confirmation emails | ||
October 20, 2026 · The comparison covers selected features, including paid plans and optional modules. A gray dash means the exact capability was not fully confirmed. External partner products are distinguished from built-in features. Each symbol includes details about scope and additional costs.
A closer look at each capability
Each criterion explains what is documented for both providers and where the evidence is limited. Source references link each claim to the material used.
Membership and contacts
Member and group records
Shared contacts across organizations
Roles and access permissions
Digital membership cards
Member experience
Native member app
Member profile self-service
Donations
Dues and payments
Rule-based dues calculation
Online invoice payments
Connected online payment status
Events and resources
Built-in paid event registration
Custom event registration fields
Communication
Scheduled email campaigns
Email open and click reporting
Personalized email campaigns
Multi-page forms
Form response charts
Calculate dues, donations, events, and email usage together
Include your member count, required features, payment volume, and billing term in the same comparison.
campai
The monthly price is $40 plus $0.20 per active member. Optional setup costs $799, and training is $199 per hour. Payment processing and additional usage are billed separately.
Calculate your US pricememberplanet
memberplanet separates subscription, platform transaction fees, and processing fees. Its pricing page lists plan-specific email allowances and places Smart Lists on Pro and Premium. Ask for a current quote for your payment volume, communication needs, and any enterprise chapter setup.
Keep chapter ownership and campaign records intact
Discuss your switchAssign ownership to each group and campaign
Map parent and chapter administrators, member records, donation campaigns, and event payments.
Reconcile payment and donation history
Match campaign totals, member balances, fees, and receipts at an agreed cutoff. Keep historical reports accessible.
Check mailing audiences and allowances
Preserve subscriptions and audience definitions. Estimate the email volume needed for renewals, events, and fundraising.
More about campai and memberplanet.
What should a chapter organization test before switching?
Check who owns and edits records, which administrators can contact members, and who manages campaigns and payments. Use one parent group and two chapters to expose differences that a single-group demo may miss.
Are memberplanet transaction fees the same as processor fees?
The reviewed pricing separates platform transaction fees from payment processing fees. Include both, as well as the subscription, when modeling your expected dues, donations, and ticket sales.
Are Smart Lists available on every memberplanet plan?
The reviewed pricing lists Smart Lists on Pro and Premium. Confirm the current plan scope and email allowance for your group. Use the needed package in the comparison rather than assuming all plans include the same segmentation tools.
Sources and evidence
The numbered references connect individual claims to their sources. Provider documentation describes the offering; it does not independently establish how well it works in daily use.
Research as of:
- campai: Member management
Internal campai product documentation · First-party evidence
Referenced for: Member and group records · Shared contacts across organizations · Digital membership cards
Related product overview - campai: Member app
Internal campai product documentation · First-party evidence
Referenced for: Native member app · Member profile self-service · Searchable member directory
Related product overview - campai: Dues
Internal campai product documentation · First-party evidence
Referenced for: Rule-based dues calculation
Related product overview - campai: Donations
Internal campai product documentation · First-party evidence
Referenced for: Donation tracking
Related product overview - campai: Events
Internal campai product documentation · First-party evidence
Referenced for: Built-in paid event registration · Custom event registration fields · Event attendance lists
Related product overview - campai: Communication
Internal campai product documentation · First-party evidence
Referenced for: Scheduled email campaigns · Email open and click reporting · Personalized email campaigns
Related product overview - campai: Payments
Internal campai product documentation · First-party evidence
Referenced for: Online invoice payments · Connected online payment status
Related product overview - memberplanet membership tools
Public provider source · info.memberplanet.com
Referenced for: Member and group records · Shared contacts across organizations · Roles and access permissions
- memberplanet event tools
Public provider source · info.memberplanet.com
Referenced for: Online invoice payments · Built-in paid event registration
- memberplanet plans and fees
Public provider source · www.memberplanet.com
Referenced for: Member profile self-service · Saved member segments
- campai: Organization and permissions
Internal campai product documentation · First-party evidence
Referenced for: Roles and access permissions
Related product overview - campai: App Store
Public provider source · apps.apple.com
Referenced for: Native member app
- campai: Google Play
Public provider source · play.google.com
Referenced for: Native member app
- campai: Forms
Internal campai product documentation · First-party evidence
Referenced for: Multi-page forms · Form response charts · Forms with confirmation emails
Related product overview - campai: Pricing
Internal campai product documentation · First-party evidence
Referenced for: Built-in paid event registration
Related product overview - memberplanet: expanded feature review
Public provider source · www.memberplanet.com
Referenced for: Custom event registration fields · Email open and click reporting · Multi-page forms
- memberplanet: expanded feature review
Public provider source · support.memberplanet.com
Referenced for: Scheduled email campaigns
- memberplanet: expanded feature review
Public provider source · support.memberplanet.com
Referenced for: Searchable member directory · Event attendance lists
Has a detail changed? Send us the criterion and the relevant provider source.
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